Terms & Conditions - Air & Weather Perfume


This page (together with our Privacy Policy) tells you information about us and contains the legal terms on which we sell any of the products listed on our website to you.

(a) These terms apply to the sale and supply of any of the products listed on our website by us to you. Please read them carefully before ordering any products from our website.  By ordering any of our products, you agree to be bound by these terms and the other documents referred to in them.

(b) Please click on the button marked “Proceed to Purchase” at the point of payment if you accept these terms and conditions.  If you refuse to accept these terms, you must not order any products from us.

(c) From time to time, we may amend these terms (see clause “Our Right to Make Changes” below).  Every time you submit an order to us, please check these terms to ensure you agree with he terms which will apply at the time you place your order.  These terms were last modified on August 22, 2021.

(d) These terms and any contract between us are in the English language only.

Our Products

(a) The images of the products on our websites are for illustrative purposes only.  The products you receive may vary slightly from those images.  although we’ve made every effort to display the colors accurately, we cannot guarantee that your computer’s display of the colors accurately reflect the colors of the products.

(b) The packaging of the products may vary from that shown on images on our website.


Your use of our website is governed by our Terms of Website Use, Privacy Policy, Acceptable Use Policy and our Cookie Policy.  Please take the time to read these as they include important terms which apply to you.

(a) You may only purchase products from our website if you are at least 18 years old and if you are legally capable of entering into binding contracts.

(b) Only consumers may purchase products from us on this website.  If you are a business wishing to purchase these products for resale, please contact us.


Per only use your personal information in accordance with our Privacy Policy.  Please take the time to read this, as it includes important terms which apply to you.


(a) Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.

(b) To place an order for products on this website, you should:  

• Step 1 – Add your product to the online shopping bag
• Step 2 – Enter the bag and choose Proceed to Purchase
• Step 3 – Existing Customers: Sign in to your online account.  New customers: Press Create an Account or Checkout As Guest, provide your contact information and billing and delivery addresses
• Step 4 – Select Delivery Method”
• Step 5 – Select Pay by Card  or Pay with Paypal

By clicking “Pay by card” you confirm that you have read, understood and accept these terms and conditions.

(c) You can pay for products on our website using a debit or credit card or PayPal.

(d) Where you select “Pay by card”, all credit/debit card transactions on our Website are processed using a secure online payment gateway that encrypts your card details and cannot be accessed by us. Any personal information that we can access about you will only be used in accordance with our Privacy Policy.

(e) If you wish to pay for the products using PayPal, select ‘Pay with Paypal’ and you will be redirected to the PayPal login page to complete the payment of the order. If you do not have a PayPal account, you can sign up at the PayPal login page before completing your order.

(f) After you place an order, you will receive an e-mail from us acknowledging that we have received your order. This does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 6(g).

(g) We will confirm our acceptance of your order by sending you an e-mail that confirms that the products have been dispatched (‘Shipping Confirmation’). It is at this point that the contract between you and us for the sale and purchase of the products ordered by you will be formed and become binding. The contract that is formed shall be in English and will include these terms and conditions.

(h) If we are unable to supply you with a product, for example because that Product is not in stock or no longer available or because of an error in the price or description on our website (see clause 13(e)) or because we are unable to obtain authorisation for your payment, we will inform you of this by e-mail as soon as possible and we will not process your order. If you have already paid for the products, we will refund you the full amount paid as soon as possible.

(i) We may decide, at our discretion, not to accept an order from you for any products.

Our right to make changes 

(a) Minor changes. We may update or amend these terms from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements, and changes in our system’s capabilities. These changes will not affect your use of the product.

(b) More significant changes.  Where we make changes to these terms or to the products and such changes affect your rights under these terms or your use of the products in any material way you will be notified when the relevant changes take effect. You may then end the contract before the changes take effect and receive a refund for any products you have paid for but have not yet received.

(c) Please review these terms regularly to ensure you are aware of any of the changes we have made. 


We are happy to honor refunds and exchanges for stationery good items. Please note all of our fragrances are handmade to-order and may not be returned.  All sales are final.  We always recommend buying  SAMPLES prior to committing to the purchase of a full-size product.  In the rare event that a bottle arrives damaged or defective, please notify us ASAP within seven (7) days of the date your order is received for a replacement. (info@airandweather.com).  Provide your name, order number, description of the issue and attach clear photographs of the incorrect or damaged item received.  If your item is no longer in stock, we will gladly refund you.    

(a) In this case, you must contact us within 10 days of delivery;

(b) You will be responsible for the cost of returning the products to us unless:

• If you are ending the contract because we have told you of an upcoming change to the product or these terms, an error in pricing or description, a delay in delivery due to events outside our control.

(c) You must take reasonable care of the products while they are in your possession and products must be returned to us unused and in their original packaging. 

(d) If you chose to return any products to us, we will not be responsible for loss or damage to them in transit. If you are returning your products by post, we recommend that products are sent by registered post with your local post office or by courier so that you can track the products and that you always retain evidence of posting or proof of shipment and the tracking number until the purchase price has been refunded. 

(e) If products are damaged or lost in delivery we reserve the right to charge you, or not to refund any amounts due to you, that are attributable to the loss or damage.

(f) We will refund to you using the same method originally used by you to pay us for your purchase.

(g) If you cancel your order in accordance with these terms you will receive a full refund of the price you paid for the products excepting delivery costs except as follows:

• We are only obliged to refund delivery costs for the least expensive delivery method we offer. Therefore if you chose a more expensive form of delivery when ordering (e.g. next day delivery) we will not pay the difference between this method of delivery and our least expensive method of delivery;

• We may reduce your refund of the price (excluding delivery costs) to reflect any deduction in the value of the products if this has been caused by your handling of the products which would not be permitted in a shop. You have a legal obligation to take reasonable care of the products while they are in your possession and are responsible for the risk of damage during transport. If we refund you the price paid before we are able to inspect the products and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount. 

(h) We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind then we will process any refund due to you as soon as possible and, in any case, no later than 14 days after the day we receive the returned products from you or (if earlier) the day you provide us with evidence that you have sent the products.


(a) Delivery charges and delivery times will vary depending on the delivery address and the delivery method you select when you submit an order to us. Details of estimated delivery times are given on our website. Please read further on what happens if there is an event outside our control which results in a delay in delivery or failure to deliver the product. We will contact you with a revised estimated delivery date if there is an event outside our control.

(b) We will use our best efforts to send you your products by the estimated delivery date set out in the order confirmation email, or, if no date is specified, then no later than 30 days following the date of your order confirmation email.  If we are unable to meet the estimated delivery date we will contact you with a revised estimated delivery date. 

(c) Delivery will be completed when we deliver the products to the address you gave us. 

(d) If no one is available at your address to take delivery and it is not possible to leave the products securely at the premises, you will be left a note informing you that delivery has been attempted and that products have been returned to our courier’s premises, in which case, please contact us or our courier to rearrange delivery. 

(e) If after a failed delivery, you do not re-arrange delivery or collect the products from the delivery depot notified to you we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the contract and we will refund you the money you have already paid for the order but reserve the right to deduct from the refund a reasonable sum as compensation for any costs we have incurred as a result.

(f) We are responsible for the products until the point they are delivered to you. You are responsible for the products on delivery and will own the products once we have received your order payment in full.

(g) You should check all products you receive against your order as soon as possible. If you discover that the products are damaged or mis-described after delivery, it is advisable to tell us as soon as possible as your legal rights as a consumer vary depending on the time period. 

Price of products and delivery charges 

(a) The prices of the products will be as quoted on our website from time to time. We take all reasonable care to ensure that the prices of products are correct at the time when the relevant information was entered onto the system. However if we discover an error in the price of any products you ordered, please contact us.

(b) Prices for our products may change from time to time, but changes will not affect any order which we have confirmed with a Shipping Confirmation.

(c) The price of a product does not include delivery charges, which you must also pay. Our delivery charges are as quoted on our website from time to time and are dependent on the delivery method you choose when you place your order. Delivery charges are available on our website, and will be displayed before you submit your order to us. Please take the time to read and check your order at each stage of the order process.

(e) Our website contains a large number of products. It is always possible that, despite our reasonable efforts, some of the products on our Website may be incorrectly priced. If we discover an error in the price of the products you have ordered we will inform you of this error and we will give you the option of continuing to purchase the product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the products to you at the incorrect (lower) price.

Discount and promotion codes

(a) Occasionally, we may offer special promotions (such as discounts or offers) on certain products. We have the right to withdraw such promotions at any time and they may also be subject to time restrictions, availability and other terms and conditions. 
(b) To avoid disappointment, please ensure you check the terms for a promotional offer before trying to redeem it.  
(c) We may occasionally offer promotional discounts, with or without a promotion code. Promotions with codes are usually only valid for one transaction and once the code is used it will be deactivated and will no longer be valid.
(d) Promotions cannot be added to an order after the order is confirmed, therefore you must ensure that the voucher is registered before you confirm and pay for the products. 
(e) We do occasionally work with third parties to offer promotions related to our products but we are not responsible for promotions related to our products where such promotions are published on external websites or other media which have not been approved by us. 

Events outside our control 

(a) We may have to suspend performance of the contract between us if we are unable to perform our obligations due to any act, event or non-happening, omission or accident outside our reasonable control which includes: 

• strikes, lock-outs or other industrial action by third parties; 
• civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
• fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; 
• failure of public or private telecommunications networks; 
• impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; 
• the acts, decrees, legislation, regulations or restrictions of any government; or
• any failure or service outage that falls outside our control.

(b) We will contact you in advance to tell you we will be suspending supply of the product, unless the problem is urgent or an emergency in which case we will contact you as soon as reasonably possible. If we have to suspend delivery of the product for longer than 30 days beyond the estimated delivery date then unless you agree to the revised date you may contact us to end the contract and we will refund any sums you have paid in advance for the product in accordance with our refund policy. Where we do we will have no further liability to you. 

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